RIM Executive Writes Open Letter Pleading for Change–RIM Responds, Sort Of

Today is not a beatific punctuation for RIM on the web. Earlier today, a grownup RIM chief dispatched in a honor to BGR pleading for change and essentially outlining what the consort has to do to stay competitive. It was a blunt, detailed and grave analysis of what RIM’s top direction has resisted and unsuccessful to do to alter the consort in distinction with the likes of Apple and Google.

Here’s a snippet:

To the RIM Senior Management Team:

I impact forfeited confidence.

While I conceal it at work, my passion has been sapped. I undergo I am not lonely â€" the view is widespread and it includes grouping within your possess teams.

Mike and Jim, gratify verify the instance to rattling ingest and digest the noesis of this honor because it reflects the opinion crossways a huge percentage of your employee base. You impact whatever sharp employees, whatever that impact enthusiastic ideas for the future, but alas the society at RIM does not earmark us to intercommunicate openly without having to vexation most the career-limiting effects.

Before I intend into the meat of the matter, I will feature I am not part of a super group of taste employees wishing to untune us. Rather, I conceive these points requirement to be heard and I desperately poverty RIM to acquire its function as a successful playing leader. Our carriers, distributors, alliance partners, send customers, and our hardcore modify users all poverty the aforementioned thing… for BlackBerry to erst again be leading the pack.

We are in the middle of field “transition” and things impact never been more chaotic. Almost every send is falling boost and boost behind schedule at a instance when we absolutely staleness deliver great, solidified products on time. We propose you to attain bold decisions most our organisational structure, most our society and most importantly our products.

The rest of the honor outlines eight field points, with the first saucer mentioning Apple and how they impact perfect the individual experience, something RIM has unsuccessful to attain instance and instance again (the Blackberry Storm, Torch, and Playbook comes to mind):

Let’s obsess most what is prizewinning for the modify user. We ofttimes attain product decisions supported on strategic alignment, relation requests or modify legal advice â€" the modify individual doesn’t care. We only impact to adjudge that Apple is nailing this and it is digit of the reasons they impact grouping covering up long at stores around the world, and products oversubscribed discover for months. These grouping aren’t hypnotized zombies, they only fuck beautifully designed products that are individual centric and impact how they are supposed to work

News of this honor has distribute aforementioned wildfire on the web. RIM noticed, and directly responded to the allegations via their official blog:

An “Open Letter” to RIM’s grownup direction was publicised anonymously on the scheme today and it was attributed to an unnamed person described as a “high verify employee”. It is obviously difficult to address nameless commentary and it is specially difficult to conceive that a “high verify employee” in beatific standing with the consort would choose to anonymously publish a honor on the scheme kinda than vow their fellow executives in a shaping manner, but regardless of whether the honor is real, fake, increased or cursive with ulterior motivations, it is fair to feature that the grownup direction aggroup at RIM is nonetheless full aware of and aggressively addressing both the company’s challenges and its opportunities.

RIM recently addicted that it is nearing the modify of a field playing and profession transition. Although this transformation has condemned longer than anticipated, there is much fervour and optimism within the consort most the newborn products that are lined up for the coming months. There is a basic playing reality however that following an long punctuation of hyper ontogeny (during which RIM nearly quadrupled in size over the time 5 eld alone), it has embellish needed for the consort to streamline its dealings in visit to earmark it to acquire its playing profitably patch pursuing newer strategic opportunities. Again, RIM’s direction aggroup takes these challenges seriously and is actively addressing the situation. The consort is thankfully in a solidified playing and business function to tackle the opportunities aweigh with a solidified balance artefact (nearly $3 1000000000 in change and no debt), strong profitability (RIM’s net income terminal lodge was $695 million) and material planetary ontogeny (international revenue in Q1 grew 67% over the aforementioned lodge terminal year). In fact, patch ontogeny has slowed in the US, RIM ease shipped 13.2 meg BlackBerry smartphones terminal lodge (which is most 100 smartphones per minute, 24 hours per day) and RIM is more sworn than ever to bringing its hardcore customers and partners around the world.

Was this rattling a response? I think RIM would be meliorate soured ignoring nameless letters, as shooting backwards meet implies the ‘anonymous letter’ impact a sour note. If you verify a look at the comments on the Inside Blackberry blog post, it’s not pretty.

This wasn’t the first instance RIM has responded to complaints openly. Other nowadays allow an App World developer going off, and a salutation to Apple’s press conference on ‘antennagate’. They’ve also been low fire from a field investor, too. Seriously, the consort needs whatever support in the PR department–and it shouldn’t embellish from their co-CEOs.

RIM has to travel up and create whatever actual original products for consumers, because concentrating on the joint side meet isn’t cutting it anymore. I wish RIM the best, and rattling wish they don’t embellish the ‘next’ Nortel or fly away aforementioned the Avro Arrow.

RIM Executive Writes Open Letter Pleading for Change–RIM Responds, Sort Of is a place from: iPhone in Canada Blog - Canada's #1 iPhone Resource

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