Last year, Scotiabank free an iPhone app that allowed users to admittance their Scotiabank accounts and manage different activities through their iPhone or iPod touch. The app is enthusiastic and very convenient, and I hit been using it since its release, but mostly meet to wager my balances.
Well, if you hit the app and are using it for monetary transactions, you haw poverty to conceive twice. Online direction already has its concerns and this incoming news module meet add to those worries.
Money Transfer Gone Bad
In October 2010, the Scotiabank app was updated to allow users to do money transfers through the app. Well, a individual of the Scotiabank app recently had his interac money designate forfeited patch using the app to carry a money transfer! The individual sent a $700 money designate via the app and then learned that the $700 never arrived to the witting recipient!
Furthermore, the money designate dealings did not modify exhibit up on the authorised Scotiabank website, ease the assets were clearly deducted as per the overall balance. In another words, it is as if the designate never took locate and the $700 mysteriously vanished!
Third Party Company?
As expected, the individual contacted the Scotiabank call center and patch speech to a “senior CSR” was told that it module verify threesome playing life to hit the assets returned. Disturbingly, the conceive for the retard was attributed to the Scotiabank app being managed and matured by a ordinal band consort and not Scotiabank themselves!
In an endeavor to expedite the process, the individual was offered $700 from Scotiabank’s “emergency assets equal programâ€, but these assets could exclusive be utilised for 24 hours at which saucer they would be deducted. This would ease leave the individual having to wait at least two more life to intend the example $700 back, if at all!
Thinking Twice
Up to this point, I hit not heard of whatever field perverse experiences with finance-based iOS apps but this news terrifies me, especially since I ingest the Scotiabank app. However, what really disturbs me is the idea that a ordinal band controls the app!
If it is genuine that the Scotiabank app is in fact managed and matured by a ordinal party, that raises whatever earnest security concerns, as whatever haphazard ordinal band consort has full admittance to transfers, transactions, and accounts. Even worse, transfers seem to be out-of-sync with Scotiabank’s possess systems!
While you should ever be certain when conducting business transactions online, this news has prefabricated me conceive twice most using services or apps that are not direct managed or controlled by the authorised parent company.
[iPhone World]
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